Privacy policy

Privacy policy

Privacy Policy

About data protection

Privacy of visitors and data protection are human rights and it is our duty to protect them. Data should only be collected and processed when absolutely necessary. We will never sell, rent, disclose or distribute your personal information in any way. We will never sell, rent, disclose or distribute your personal information in any way.

Relevant Legislation

The website is designed to comply with the following national and international legislation regarding data protection and privacy of users:

EU Data Protection Directive 1995 (DPD)

EU General Data Protection Regulation 2018 (GDPR)

Compliance of this website with the aforementioned legislation means that this website is likely to comply with data protection and user privacy laws established in other countries and territories. If you are unsure whether this site complies with your country’s data protection and privacy laws, you should contact your data protection officer (details can be found below) for clarification.

Personal information collected by this site and why we collect it

The website collects and uses personal information for the following reasons:

Track site visits

Like most websites, this one uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people who use our site, to better understand how they find and use our websites and to see their journey through the site.

Although GA records data such as location, device, web browser, and operating system, none of this information identifies you personally. GAs also records your computer’s IP address, which could be used for your personal identification, but Google does not give us access to it. We consider Google to be a third-party data processor (see Section 6.0 below).

GA uses cookies, details of which can be found in Google’s developer guides. Our site uses GA’s analytics.js application.

Disabling cookies in the internet browser will prevent GA from tracking any part of your visit to pages of this website.

Contact Forms

If you choose to contact us using the contact form on the Contact page or an email link like this, none of the data you provide will be stored on this site or transmitted / processed by any third-party data processor part as defined in section 6.0. Instead, the data will be classified in an e-mail and sent to us via the SMTP (Simple Mail Transfer Protocol). SMTP servers are protected by TLS (sometimes known as SSL), which means that e-mail content is encrypted using 256-bit SHA-2 encryption before being sent over the Internet. Email content is decrypted by local computers and devices.

Email newsletter

If you choose to subscribe to our email newsletter, the email address you provide will be forwarded to MailChimp, which provides us with email marketing services. We consider MailChimp to be a third-party data processor (see Section 6.0 below). The email address you submit will not be stored in the website database itself or in any of our internal computer systems.

Your email address will remain in the MailChimp Database for as long as we continue to use MailChimp’s email marketing services or until you explicitly request removal from the list. You can do this by withdrawing your use of the unsubscribe links contained in any of the email newsletters we send you or requesting your removal via email. When you request removal by email, send us your email using the email account listed in the mailing list.

If you are under 16 years of age, you MUST obtain parental consent before signing up for our email newsletter.

While your email address remains in the MailChimp database, you will receive periodic (approximately three times a year) email updates from us.

How we store your personal information:

For your browsing of the website no entry of your personal data is required, except in case you wish to contact us through the contact form as mentioned in the section Contact Forms through which you share your contact details with us.

Server information for this site:

This website is hosted by Greymatter at Leaseweb AMS-01 Data Center with technologies found in world class datacenters.

Some of the security features of the data center are:

· Manned security 24/7

· Perimeter protection and CCTV

· Information Security Standard ISO 27001

· PCI DSS Information Security Standard

Traffic (file transfer) between this site and your browser is encrypted and served via HTTPS.

The third-party data processors we use:

We use a number of third parties to process our personal data. These have been carefully selected and all comply with the legislation set out in section 2.0. Both of these third parties are based in the US and are compatible with the EU-U.S Privacy Shield.

Google Privacy policy

Mailchimp Privacy policy

Data Violations:

We will report any illegal data breach of this website or any third-party data processing database to any and all relevant persons and authorities within 72 hours of the breach if it is obvious that the personal data stored in an identifiable form has been stolen.

What are your rights as Data Subjects?

According to the GDPR, data subjects have a set of rights regarding the processing of their personal data which they can exercise at any time.

These rights are:

Right of Access: You have the right to receive confirmation as to whether or not the personal data concerning you is being processed and if this is the case you can ask to be informed of the purpose of the processing, the type of your data we hold, with whom we share, how long we store them, if automated decisions are made, but also for your other rights, such as correction, deletion of data, restriction of processing and submission of a complaint to the Personal Data Protection Authority.

Right of Correction: You have the right to ask us to correct personal data concerning you

Right of Deletion: You have the right to request the deletion of personal data concerning you and you no longer wish to retain it unless it is no longer necessary for the stated processing purposes or you wish to withdraw your consent in the event that this is the only legal basis processing.

Right to Restrict Processing: You have the right to ask us to restrict the processing of personal data concerning you for as long as your objections to the processing of such data are pending. During this time, we are only able to store this data and do not proceed with any further processing.

Right of Objection: You have the right to object to the processing of personal data concerning you or to withdraw your consent. In this case, unless there are other compelling and legal reasons that prevail over your right, we will stop the processing of your data.

Right to Data Portability: You have the right to request that we provide you with the personal data that you own and have provided to us, or to request that we transfer that data to another processor in a structured, commonly used and readable form by format machines.

Automated individual decision making, including profiling: You have the right to ask us not to be subject to a decision made solely on the basis of automated processing, including profiling, which produces legal effects that affect or significantly affect you.

How can you exercise your rights?

In order to exercise your rights as data subjects you can send us a request in the following ways:

postal address: 117 Batareya str., 1839 Sofia, Bulgaria

phone: +359 877250264

email: [email protected]

As defined by the GDPR, we respond to your requests free of charge, without undue delay and in any case within (1) month from the moment we receive your request.

However, in the event that your request is found to be manifestly unfounded or excessive, in particular because of their recurring nature, we may charge a reasonable fee for administrative costs or refuse to respond to that request.


The webmaster of this website is Eurocatering BG.

Changes in our privacy policy

The privacy policy may change in accordance with legislation or industry developments. We will not explicitly notify site users of these changes. For this reason, we recommend that you periodically check this page for any policy changes. Specific policy changes and updates are listed in the change log below.

Recording Changes to the Privacy Policy

25/5/2018, modification of privacy policy terms in accordance with the requirements of the EU General Data Protection Regulation 2018 (GDPR)